🚗 What to look out for when renting a car?
Whether you are returning to Romania from the diaspora or visiting Cluj as a tourist, renting a car is one of the most convenient and efficient mobility solutions.
However, many customers end up paying more than anticipated due to hidden details, unclear policies, or terms that are not properly explained.
This complete guide shows you what to look out for when renting a car, how to avoid industry traps, and how to choose a transparent, serious, and premium company — such as Rent’n Go Cluj.
🧾 1. Check price transparency
The first sign of a serious company is a clear price, fully displayed before booking.
⚠️ Be careful of:
- Drop-off fees
- Airport fees
- Extra insurance fees
- Hidden commissions on deposit refunds
- "Mandatory car wash" clauses
At Rent’n Go, the policy is simple:
- No hidden fees
- No extra commissions
- Free delivery at Cluj Airport
🔐 2. The Deposit – how much is it and when is it returned?
Many companies demand exaggerated deposits (€1500–€2000), even though the rental itself might cost €20 per day.
Always ask:
- How much is the deposit?
- How is the money blocked (card or cash)?
- In how many days is it returned?
At Rent’n Go:
- Deposits are small, between €200–€1000 - They are returned immediately after dropping off the car
- There are no "invented reasons" for withholdings
🛡️ 3. Insurance – the most important part
Insurance must be explained in a way you can understand.
Make sure to ask about:
✔️ What does the insurance cover?
- Scratches - Minor bumps - Parking damages - Windshield, mirrors ### ✔️ Is there a deductible (excess)?
At Rent’n Go:
- Full insurance
- Real coverage
- Conditions explained in 2 minutes
🛣️ 4. Mileage – the biggest trap on the market
Many companies attract customers with low prices but set very small mileage limits (100 km/day), and then charge 1–2 lei/extra km, which can double the final cost.
You must be extremely careful here.
🔍 What to check:
- How many kilometers are included in the price?
- How much do extra kilometers cost?
- How is it calculated if you exceed the limit?
✔️ Rent’n Go transparent policy
At Rent’n Go:
- 200 km/day are included, enough for any visit to Cluj and its surroundings
- Extra kilometers have clear rates, between €5 and €15 for every 50 km, depending on the chosen car
- No surprises, no hidden calculations
Example:
If you go to Turda Salt Mine or Alba Iulia, you fit perfectly within the 200 km included per day.
📸 5. Car condition – check it before leaving
Perform a short visual review:
- Exterior photos - Interior photos - Check fuel level - Check basic functions (headlights, AC, multimedia)
👉 At Rent’n Go, cars are already:
- Technically inspected
- Photographed
- Professionally cleaned
🕒 6. Fuel policy
The safest policies:
- Full to Full - Full to Same
Rent’n Go uses Full to Full, for fair and transparent costs.
🅿️ 7. Schedule and delay policy
Ask:
- Are there late fees?
- Is there a 24/7 schedule?
- Can I drop off the car at any hour?
Rent’n Go operates 24/7, ideal for delayed flights.
✈️ 8. Drop-off and delivery – details that matter
Some companies charge for:
- Airport drop-off - Delivery during certain intervals
- Drop-off at another location
Rent’n Go offers:
- Free delivery at Cluj Airport
- Drop-off anywhere in Cluj-Napoca
- Fast process, in 5–7 minutes
📌 9. Check real reviews
Don't just look at the ratings — read recent reviews.
Look for:
- If people mention hidden fees - If the car was clean - If the deposit was returned quickly - If the staff was professional Google Maps is the most reliable source:
👉 https://maps.google.com
💬 Frequently Asked Questions (FAQ)
1. What is the minimum age to rent a car? Usually 23 years old, with a license held for at least 2 years. Drivers under 25 may be subject to a young driver fee and restrictions on certain vehicle categories.
2. Can I rent a car if I arrive at night? Yes, Rent’n Go is open 24/7.
3. What documents are required? ID or Passport + driver's license + card (Optional).
4. What happens if I exceed the 200 km included per day? A fee between €5 and €15 / 50 km applies, depending on the model.
5. Can I extend the rental period? Yes, subject to availability.
✅ Conclusion
Renting a car should be a simple, clear, and stress-free experience.
With the right information and a reliable company like Rent’n Go, you enjoy safe mobility and transparent prices.
🚘 Rent’n Go – THE RENTAL COMPANY. > Fair prices. 200 km included per day. No hidden fees. Premium 24/7 services.
📲 Book a clean and safe car now – WhatsApp: +40 773 932 961 or directly on the website!